Frequently Asked Questions

Last updated: October 12, 2026

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General

What is AmericanAutoListings?

AmericanAutoListings is a U.S.-based vehicle listing marketplace that connects private sellers and licensed dealerships with buyers. We offer tools for individuals to post vehicles for sale and for dealerships to manage their full inventory online.

Is it free to browse listings?

Yes. Browsing and searching all listings on AmericanAutoListings is completely free. You do not need an account to view listings.

What types of vehicles are listed?

AmericanAutoListings features a wide range of vehicles from private sellers and licensed dealerships across the United States, including standard listings and featured placements.

Creating a Listing β€” Private Sellers

How do I list a vehicle for sale?

Create a free account, navigate to your dashboard, and click "Create Listing." You'll enter your vehicle's details β€” make, model, year, mileage, VIN, condition, price, and description β€” then upload photos. After submitting, you will be directed to complete payment before your listing goes live on the public site.

Do I need to pay to have my listing visible to the public?

Yes. After you create a listing, it will not be publicly visible until payment is completed. We offer two listing tiers:
  • Standard Listing β€” Your vehicle appears in search results with up to 20 photos.
  • Featured Listing β€” Your vehicle is promoted and highlighted in search results, supports up to 40 photos, and includes video upload capability.
Payment is processed securely through Stripe. Once payment is confirmed, your listing is immediately visible to buyers.

How long does my listing stay active?

Private seller listings remain active for 30 days from the date of payment. You will receive a reminder before expiration. You can relist at any time from your dashboard to keep your listing live.

Can I edit or remove my listing?

Yes. From your dashboard you can edit any listing details or photos at any time. When your vehicle sells, mark it as sold or delete the listing from your dashboard.

What photos should I include?

We recommend at least 8 clear photos: exterior front, rear, both sides, interior, dashboard, engine bay, and any notable condition details. High-quality photos significantly increase buyer interest. Featured listings support video uploads up to 150 seconds.

Can I upgrade from Standard to Featured after I publish?

Yes. You can upgrade an existing standard listing to a featured listing from your dashboard at any time by paying the difference. You can also downgrade from featured to standard, in which case the price difference will be refunded.

Dealerships & Subscriptions

How do dealer subscriptions work?

Dealerships pay for the vehicles they have listed, at a per-vehicle rate that falls as inventory grows β€” not a flat monthly plan. Each dealership sets a listing ceiling, which caps both how many vehicles we publish and the most they can be billed, and can change it at any time. Dealer listings are not charged individually the way a private-seller listing is; they are counted, and the count sets the monthly fee, subject to a $59 minimum.

How much does a dealer subscription cost?

There are no tiers to choose from. You pay for the vehicles you actually have listed, at a per-vehicle rate that falls as your inventory grows:
  • $4.97 each for your first 30
  • $3.33 each for 31–60
  • $2.50 each for 61–200
  • $2.00 each for 201–400
  • $1.50 each for 401–800
  • $1.13 each beyond 800
Each rate applies only to the cars in that band, like tax brackets β€” so car #31 costs $3.33 and cars 1–30 stay at $4.97. Listing more never re-prices what you already have. There is a $59 monthly minimum, and you set a listing ceiling that caps both your inventory and your bill. Prices are plus applicable sales tax.

What happens to my listings if I cancel or my subscription lapses?

If your subscription is canceled or a payment fails, all of your active listings will be deactivated and removed from public search results. Your listing data is preserved in your dashboard and your listings can be reactivated by renewing your subscription. No listing data is permanently deleted due to a lapsed subscription.

Can I cancel my dealer subscription?

Yes. You can cancel at any time from your dealer dashboard under Account Settings. Your subscription and listings remain active until the end of the current billing period. See our Refund Policy for details on refunds.

How do I manage my subscription billing?

You can view and manage your subscription, update your payment method, and download invoices through the Stripe Customer Portal, accessible from your dealer dashboard.

Dealer Inventory Upload Methods

What are the ways dealers can upload their inventory?

Dealers have four options for adding and managing inventory on AmericanAutoListings:
  • Individual Listing Creation β€” Manually create a single listing at a time through the dealer dashboard.
  • CSV / Bulk Upload β€” Upload your full inventory using a CSV or ZIP file.
  • API Push β€” Your system sends inventory data directly to our API endpoint.
  • API Pull (Feed) β€” We automatically pull inventory from a feed URL you provide.

How does Individual Listing Creation work for dealers?

From the dealer dashboard, click "Create Listing" and fill in the vehicle details manually β€” just like a private seller would. This is ideal for adding one or a few vehicles at a time. Listings are immediately active as long as your subscription is in good standing and you are within your listing ceiling.

How does CSV / Bulk Upload work?

You can upload your inventory all at once using a CSV file. Here's how:
  • Download our CSV template or bulk upload guide from your dealer dashboard's Inventory Settings.
  • Fill in your vehicle data following the template format (or use your own column names β€” we support field mapping).
  • Upload the CSV (or ZIP containing the CSV) from the Inventory Settings page.
  • Review the preview of your data before finalizing. We'll flag any issues for correction.
  • Confirm to publish. Listings go live immediately.
We support uploads up to 200MB and will automatically normalize common field values (condition, drivetrain, colors, etc.).

How does the API Push method work?

With the API Push method, your dealer management system (DMS) or inventory software sends listing data directly to our API endpoint. Here's how to set it up:
  • Go to Inventory Settings in your dealer dashboard and select "Push API."
  • Generate your unique API key (you can revoke and regenerate this at any time).
  • Configure field mapping so we know how your data fields map to our listing fields.
  • Point your system to our API endpoint: POST /api/v1/inventory with a Bearer token in the Authorization header.
  • Your system can push a JSON array of vehicle objects whenever your inventory changes.
This is the best option for dealers with their own software systems who want real-time inventory sync.

How does the API Pull (Feed) method work?

With the API Pull method, you provide us with a feed URL and we automatically retrieve your inventory on a schedule. Here's how to set it up:
  • Go to Inventory Settings in your dealer dashboard and select "Pull Feed."
  • Enter your feed URL (CSV or JSON format) and any authentication credentials required to access it (we support no auth, basic auth, or bearer token β€” credentials are encrypted at rest).
  • Configure field mapping and normalization rules.
  • Choose your sync frequency (daily or weekly), or trigger a manual sync at any time.
  • We will automatically keep your listings updated based on your feed.
This is ideal for dealers whose existing website or DMS already exposes an inventory feed.

What is field mapping and why do I need it?

Field mapping tells our system how to translate your data's column names into our standard listing fields. For example, if your CSV uses "asking_price" but our system expects "price," you define that mapping once in your Inventory Settings. This only needs to be set up once and is saved for all future uploads or syncs.

What happens if I exceed my listing ceiling?

Your listing ceiling is the maximum number of listings we will publish for you β€” and the most you can be billed for. If a bulk upload, feed sync or API push would take you past it, the extra listings are not published. Raise your ceiling from the Subscription page at any time and they go live automatically; nothing has to be re-uploaded. The ceiling exists so a misbehaving feed can never generate a surprise invoice.

How much does a dealer subscription cost?

You pay for the vehicles you actually have listed, at a per-car rate that falls as your inventory grows: $4.97/car for your first 30, $3.33 for 31–60, $2.50 for 61–200, $2.00 for 201–400, $1.50 for 401–800, and $1.13 beyond that. Each rate applies only to the cars in that band, so adding car #31 costs $3.33 and cars 1–30 stay at $4.97 β€” listing more never re-prices what you already have. There is a $59 monthly minimum, and prices are plus applicable sales tax. A 40-car lot is about $182 a month; 150 cars is about $474. If you sell down over the winter, your bill falls on its own β€” no call, no portal visit.

Buying & Safety

Does AmericanAutoListings handle payments between buyers and sellers?

No. AmericanAutoListings is a listing platform only. All negotiations, payments, vehicle inspections, and ownership transfers occur directly between the buyer and seller β€” we are not involved in these transactions. We strongly recommend meeting in a safe, public location and obtaining a vehicle history report before making any purchase.

How do I contact a seller?

Each listing displays the seller's phone number and first name (or dealership name). You can also initiate a conversation through the listing page using our built-in messaging feature.

What should I do if I suspect a fraudulent listing?

Use the "Report Listing" button on the listing page, or email us at support@americanautolistings.com. We investigate all reports and remove fraudulent listings promptly.

Community

What is the Community section?

The AmericanAutoListings Community is a hub for automotive enthusiasts. It includes newsletters with automotive news and tips, and community events such as car shows, meetups, and other auto-related gatherings. You can browse newsletters and events without an account.

Account & Privacy

How do I create an account?

You can sign up with your email and password, or use "Sign in with Google" (or Sign in with Apple in the iPhone app) for a faster registration. Email verification is required to fully activate your account.

How do I delete my account?

You can delete your account from your Account Settings page in the dashboard, or contact us at support@americanautolistings.com. Account deletion removes your personal data in accordance with our Privacy Policy.

Is my personal information safe?

We take privacy seriously. We do not sell your personal information. All data is protected with HTTPS/TLS encryption, hashed passwords, and is hosted on Microsoft Azure with Redis-backed session management. Read our full Privacy Policy for details.

I have a question not listed here. How do I reach you?

Email us at support@americanautolistings.com and we'll respond within 1-2 business days.